Life just got a little simpler. You can now make payments, manage your account, view important documents, and submit all maintenance requests online using your resident portal!
Step 1:
Click the link provided in the resident portal activation email you received from ResiHome.
Be sure to save the link as a bookmark in your browser for easy access in the future. You can also always head to our website at resihome.com and click on “Login” at the top right corner.
Step 2:
On the Resident Portal login page, enter your email address and click the “Next” button.
Be sure to use the primary email address you have on file with ResiHome.
Step 3:
Enter your password and then click “Log In.” Now you’re logged in to your resident portal!
The first time you access the system you will be prompted to create a password and activate your account.
Congrats – you’re now logged in to your ResiHome account!
For issues or questions about setting up your account, just give us a call at (866) 500-7064!
Step 1:
Log into your Resident Portal by clicking the “Next” button on the online portal page or clicking the button at the bottom of this page.
Step 2:
Once logged in, you’ll arrive at the resident portal page. Click the “Make a Payment” button located on the upper left side of the webpage.
- Pay with a debit card, credit card, Apple Pay, or monthly ACH payments!
- Reminder: Processing fees do apply when paying by debit card, credit card, or Apple Pay
Never miss a rental payment with ACH payments! Plus, paying the rent with ACH is the only payment option that does not incur processing fees.
Step 3:
After the “Make a Payment” page loads, enter in your payment information, and then click submit. Voila! Your rent is paid!
Reminder: Rent is always due on the 1st day of each month. But guess what? ResiHome offers a late payment grace period! This period varies by state, so please check your lease for details.
A late fee will be charged for rental payments received after the grace period each month.
Step 1:
Log into your Resident Portal via the “Login” tab in the menu or by clicking the button below.
Step 2:
Once logged in to your resident portal, click the “Submit a Request” button which is located in the upper right corner of the webpage.
Step 3:
Once the “New Request” page loads, select the severity drop-down to notify management of the issue level.
If you are experiencing a life-threatening emergency, please dial 911 immediately. If you are experiencing a maintenance emergency, please call (866) 500-7064 and follow the prompts.
Step 4:
Select the category that best describes the maintenance request needed.
Step 5:
Enter a description of the problem.
Optional:
Upload a photo of the maintenance issue.
Step 6:
Select your preferred appointment dates and times.
Step 7:
Click the “Submit” button at the bottom of the pop-up menu to complete your work order. Please allow 1-2 days for your work order to process. Thank you!
Your maintenance request is submitted!
