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A young woman on her laptop sitting in a café, looking over her online portal insights.

Life just got a little simpler. You can now make payments, manage your account, view important documents, and submit all maintenance requests online using your resident portal!

Accessing Your Portal

ResiHome Portal in Laptop Image

Step 1:

Click the link provided in the resident portal activation email you received from ResiHome.

Be sure to save the link as a bookmark in your browser for easy access in the future. You can also always head to our website at and click on “Login” at the top right corner.

Step 2:

On the Resident Portal login page, enter your email address and click the “Next” button.

Be sure to use the primary email address you have on file with ResiHome.

Step 3:

Enter your password and then click “Log In.” Now you’re logged in to your resident portal!

The first time you access the system you will be prompted to create a password and activate your account.

Congrats – you’re now logged in to your ResiHome account!

For issues or questions about setting up your account, just give us a call at (866) 500-7064!

How To Pay Rent

Step 1:

Log into your Resident Portal by clicking the “Next” button on the online portal page or clicking the button at the bottom of this page.

Step 2:

Once logged in, you’ll arrive at the resident portal page. Click the “Make a Payment” button located on the upper left side of the webpage.

  • Pay with a debit card, credit card, Apple Pay, or monthly ACH payments!
  • Reminder: Processing fees do apply when paying by debit card, credit card, or Apple Pay

Never miss a rental payment with ACH payments! Plus, paying the rent with ACH is the only payment option that does not incur processing fees. 

Step 3:

After the “Make a Payment” page loads, enter in your payment information, and then click submit. Voila! Your rent is paid!

Reminder: Rent is always due on the 1st day of each month. But guess what? ResiHome offers a late payment grace period! This period varies by state, so please check your lease for details.

A late fee will be charged for rental payments received after the grace period each month.

Submitting A Maintenance Request

Step 1:

Log into your Resident Portal via the “Login” tab in the menu or by clicking the button below.

Step 2:

Once logged in to your resident portal, click the “Submit a Request” button which is located in the upper right corner of the webpage.

Step 3:

Once the “New Request” page loads, select the severity drop-down to notify management of the issue level.

If you are experiencing a life-threatening emergency, please dial 911 immediately. If you are experiencing a maintenance emergency, please call (866) 500-7064 and follow the prompts.

Step 4:

Select the category that best describes the maintenance request needed.

Step 5:

Enter a description of the problem.


Upload a photo of the maintenance issue.

Step 6:

Select your preferred appointment dates and times.

Step 7:

Click the “Submit” button at the bottom of the pop-up menu to complete your work order. Please allow 1-2 days for your work order to process. Thank you!

Your maintenance request is submitted!