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Leasing FAQ

General FAQ

What are the benefits of renting with ResiHome?

At ResiHome, we make rental life easy and convenient. We professionally manage beautiful homes in great neighborhoods across the U.S and provide them at affordable rental prices. We offer our residents an easy-to-use, online portal to pay rent, submit maintenance requests, and view their resident accounts. Our residents maintain the home as their own, but we take care of those big maintenance issues so you don’t have to. Another bonus – we’re pet-friendly! Learn more here.

Are your homes new or renovated?

We offer our residents the opportunity to rent newly-constructed homes or newly renovated homes located in top neighborhoods and communities, including dedicated rental communities. You get to pick whichever suits you and your family best!

How do I find a home where I want to live?

Can I transfer from one ResiHome property to another?

Of course! That being said, you will have to go through the application process for approval to ensure that you financially qualify for the home. However, you won’t have to pay another application fee if you switch properties, so long as the transfer request is completed within 48 hours after receiving application approval.

Do you allow pets?

Yes, we love pets! A maximum of three pets is allowed in the home. Please note that pets are subject to approval and there is a one-time pet fee. View our Pet Restrictions >>

What does my holding fee cover?

All approved applicants must log in to the application portal and secure the home of choice within 24 hours of approval.  All applicants are required to place a $500* holding fee prior to having a lease generated. The $500* holding fee becomes non-refundable once the holding fee payment is made. The holding fee will be credited towards the security deposit or other initial fees due 72 hours prior to the lease start date.

Preleasing: If you have not visited the home, please note the $500* holding fee will be refunded in the event the home does not meet your needs. Please note that the decision to proceed with the home or not is due in writing within 24 hours of viewing the property. If you have not communicated to cancel the lease within 24 hours of payment the holding fee will be forfeited. Please note that you may not transfer your holding fee to more than 1 home after the first cancellation. A new holding fee payment will be required to secure any other home.

Please note that the first applicant to pay the holding fee will reserve the home.

*Application and fees do not apply in all states and are subject to all local and state laws.


How do I apply to rent one of your homes?

First, make sure you’ve read through our rental qualifications. View our Rental Qualifications>>

Then click the “Apply Now” button on the property listing you are interested in and complete our Secure Online Application form! ​Please note that the application fee is non-refundable.

How long will my application take to process?

Please allow up to 48 hours for your application to be processed. If an application is submitted during the weekend or a holiday, that application will be processed the following business day. If you need to call back with more information regarding your application, please do so within this time frame.

Please remember to stay safe on the web and avoid rental fraud. Our rental applications can only be submitted through our secure online portal at

What leasing fees are associated with renting a home? 

Yes, there are typically additional financial responsibilities that go beyond the rent payment itself, however, these charges will be listed on your lease before you sign, and vary per community. If you have any additional questions about leasing fees, please contact the Leasing Agent associated with your property of interest.

When can I move into my home with ResiHome?

While the move-in timeline varies based on when the application is processed, our residents usually experience an average turnaround time of two to three weeks from the start of the application process until move-in day. Read more on our rental process >>

Is there an income requirement, or any other requirements to apply?

Yes. The gross monthly income of all leaseholder(s) will be considered jointly and should equal 3 times the rental rate of the home. View our Rental Qualifications>>

How important is my credit score in my application?

Although our decision is not solely based on credit, credit history should show that the resident has paid bills on time and does not have a history of debt write-offs or collection accounts. Any money owed to a previous landlord or to any utility company is cause for denial. Residency may also be denied due to poor credit history.  Click here for our list of qualifications >>

Do I have to have renters insurance to rent with ResiHome?

Yes! You are required to provide us with a copy of your Renters Insurance Declarations page, showing proof of coverage at your new address and showing ResiHome as Additional Insured, with a minimum of $100,000 in Liability Insurance. We also encourage you to get Personal Property Coverage as well for your personal belongings. A copy of your Renters Insurance will need to be provided to ResiHome every year at renewal.

What happens if my application is declined?

Unfortunately, we cannot discuss the nature of your denial.  Please contact Transunion at 888-710-0270 and reference your “Application through ResiHome.”

Can I Add a Co-Signer to a denied application?

Yes, you can add a Co-Signer to your denied application, so long as the co-signer is making 5x the rent price and has a 600+ credit score.